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API Distribution Error Codes

Error CodeHttp StatusError Message
DIST0000500 Internal Server ErrorGeneric error, something really wrong happened
DIST0001400 Bad RequestSome parameters are incorrect or invalid
DIST0002400 Bad RequestRequest body is incorrect
DIST0003415 Unsupported Media TypeContent-Type must be application/json
DIST0004400 Bad RequestInvalid '%s' format: '%s'
DIST0005400 Bad RequestInvalid parameter(s): '%s'
DIST0006400 Bad RequestParameter(s) required: '%s'
FORBIDDEN_RESOURCE403 ForbiddenDenied for permissions. The user does not have required role
INVALID_AUTH_CLIENT_ID403 ForbiddenClient ID not allowed
AUTH0001403 ForbiddenUser not found
AUTH0002403 ForbiddenPassword incorrect
AUTH0003403 ForbiddenUser is not from channel entity
AUTH0004403 ForbiddenChannel ID is required
AUTH0005403 ForbiddenChannel not found
AUTH0006403 ForbiddenChannel inactive
AUTH0007403 ForbiddenChannel entity not found
AUTH0008403 ForbiddenChannel entity inactive
AUTH0009403 ForbiddenChannel operator not found
AUTH0010403 ForbiddenChannel operator inactive
AUTH0011403 ForbiddenTerminal is required
AUTH0012403 ForbiddenTerminal license is required
AUTH0013403 ForbiddenTerminal not found
AUTH0014403 ForbiddenTerminal inactive
AUTH0015403 ForbiddenTerminal license incorrect
AUTH0016403 ForbiddenTerminal license inactive
AUTH0017403 ForbiddenTerminal license expired
AUTH0018403 ForbiddenTerminal is not from channel entity or channel operator
AUTH0019403 ForbiddenPoint of sale ID is required
AUTH0020403 ForbiddenPoint of sale not found
AUTH0021403 ForbiddenPoint of sale inactive
AUTH0022403 ForbiddenPoint of sale is not from channel entity
AUTH0023403 ForbiddenToken has not valid role
AUTH0024403 ForbiddenUser has not valid role
AUTH0025403 ForbiddenUser inactive
AUTH0026403 ForbiddenChannel operator not allowed to operate in secondary market
AUTH0027403 ForbiddenUser has not permission
2MKT0001404 Not FoundTicket not found
2MKT0002409 ConflictTicket sold by another entity
2MKT0006409 ConflictThis ticket is for another session
2MKT0007409 ConflictTicket already cancelled & reissued
2MKT0008409 ConflictTicket status is %s
2MKT0009409 ConflictOrder type is %s
2MKT0010409 ConflictOrder status is %s
2MKT0011409 ConflictProduct type is %s
2MKT0012409 ConflictTicket has access validations registered
2MKT0013409 ConflictSession is not ready
2MKT0014409 ConflictEvent is not ready
2MKT00118409 ConflictThe event is not published in this channel
2MKT0015409 ConflictTicket already registered to be cancelled & reissued. Barcode: %s
2MKT0016409 ConflictTicket is not registered to be cancelled & reissued. Barcode: %s
2MKT0017409 ConflictTicket not belongs this barcode
2MKT0025400 Bad RequestTicket currency doesn't match the currency of the order. Barcode: %s
2MKT0029400 Bad RequestOrder total amount lesser than tickets total amount
2MKT0034400 Bad RequestInvalid language
2MKT0035409 ConflictCannot obtain new ticket barcode
2MKT0036409 ConflictBarcode status is invalid
2MKT0037400 Bad RequestThere are duplicated barcodes
2MKT0038400 Bad RequestThere are duplicated ticket IDs
2MKT0039404 Not FoundOrder code not found
2MKT0040409 ConflictOrder has not valid tickets
2MKT0041409 ConflictTicket belongs to a Season
2MKT0042409 ConflictTickets in request are repeated
2MKT0043409 ConflictTickets are blocked
SECONDARY_MARKET_SEAT_NOT_AVAILABLE404 Not FoundRequested seats are not currently for sale in the secondary market: might be already sold or currently in a basket
SECONDARY_MARKET_SEAT_RATE_NOT_AVAILABLE412 Precondition FailedThe secondary market seat rate is not available anymore
SECONDARY_MARKET_SALE_NOT_ENABLED412 Precondition FailedThe secondary market sale is not enabled
ME0001409 ConflictChannel Not Found
CREATE_LOYALTY_PROGRAM_EXCEPTION500 Internal Server ErrorError sending loyalty program message to queue
VOUCHER_ORDER_NOT_FOUNDHttpStatus.NOT_FOUNDVoucher order not found
VOUCHER_NOT_FOUNDHttpStatus.NOT_FOUNDVoucher not found
VOUCHER_ORDER_INVALID_STATUSHttpStatus.FORBIDDENVoucher order invalid status
VOUCHER_ORDER_INVALID_CONFIG_STATUSHttpStatus.CONFLICTVoucher order channel configuration invalid status
VOUCHER_ORDER_INVALID_AMOUNTHttpStatus.BAD_REQUESTVoucher order item invalid amount
VOUCHER_ORDER_INVALID_IMAGEHttpStatus.BAD_REQUESTVoucher order item invalid email image
VOUCHER_ORDER_INVALID_RECEIVER_DATAHttpStatus.BAD_REQUESTVoucher order email is required for receiver_data
VOUCHER_ORDER_INVALID_DELIVERY_DATEHttpStatus.BAD_REQUESTVoucher order delivery date not valid
VOUCHER_ORDER_INVALID_PAYMENT_STATUSHttpStatus.FORBIDDENVoucher order payment invalid status
VOUCHER_CODE_INVALIDHttpStatus.CONFLICTVoucher code invalid
VOUCHER_BALANCE_EMPTYHttpStatus.CONFLICTVoucher balance is 0
VOUCHER_GROUP_CURRENCY_NOT_FOUNDHttpStatus.CONFLICTVoucher group currency not found
VOUCHER_RETRIES_LIMIT_EXCEEDEDHttpStatus.CONFLICTVoucher usage retries limit exceed
VOUCHER_COLLECTIVE_NOT_FOUNDHttpStatus.CONFLICTVoucher Collective not found
VOUCHER_CURRENCY_INVALIDHttpStatus.CONFLICTInvalid voucher currency
ORDER_NOT_FOUNDHttpStatus.NOT_FOUNDOrder not found
ORDER_EXPIREDHttpStatus.NOT_FOUNDOrder expired
ORDER_SEAT_NOT_AVAILABLEHttpStatus.CONFLICTSeat not found or available
ORDER_WITHOUT_ITEMSHttpStatus.CONFLICTOrder without items
ORDER_ITEMS_LIMIT_EXCEEDEDHttpStatus.CONFLICTItem limit exceeded
ORDER_PROMOTION_NOT_FOUNDHttpStatus.NOT_FOUNDPromotion not found
PROMOTION_CODE_LIMIT_REACHEDHttpStatus.CONFLICTPromotion code has reached its limit of uses
ORDER_INVALID_PROMOTIONHttpStatus.BAD_REQUESTInvalid promotion
ORDER_PROMOTION_LIMIT_EXCEEDEDHttpStatus.CONFLICTPromotion limit exceeded
ORDER_PROMOTION_LIMIT_OPERATION_EXCEEDEDHttpStatus.CONFLICTPromotion limit exceeded
ORDER_PROMOTION_PRIMARY_MARKET_REQUIREDHttpStatus.PRECONDITION_FAILEDPromotions requires a primary market locations
ORDER_COLLECTIVE_NOT_FOUNDHttpStatus.NOT_FOUNDCollective not found
ORDER_INVALID_COLLECTIVEHttpStatus.BAD_REQUESTInvalid collective
ORDER_COLLECTIVE_LIMIT_EXCEEDEDHttpStatus.CONFLICTCollective limit exceeded
ORDER_INVALID_INSURANCEHttpStatus.NOT_FOUNDInvalid insurance
ORDER_INVALID_DELIVERY_METHODHttpStatus.NOT_FOUNDInvalid delivery method
ORDER_BUYER_DATA_REQUIREDHttpStatus.CONFLICTBuyer data is not filled
ORDER_ITEM_INVALIDHttpStatus.CONFLICTInvalid order item
ORDER_ATTENDEE_DATA_REQUIREDHttpStatus.CONFLICTAttendee data is not filled
ORDER_BOOKING_NOT_ALLOWEDHttpStatus.CONFLICTBOOKING type is not allowed
SESSION_NOT_FOUNDHttpStatus.NOT_FOUNDSession not found
SESSION_SALES_LIMIT_EXCEEDEDHttpStatus.CONFLICTSession sales limit exceeded
ORDER_INVALID_STATUSHttpStatus.CONFLICTThe order must be in pre-confirm status
ORPHAN_SEATHttpStatus.CONFLICTUnavailable seat due to orphan seat check
CHANNEL_FORM_NOT_FOUNDHttpStatus.NOT_FOUNDChannel from descriptor not found
PROMOTION_NOT_FOUNDHttpStatus.NOT_FOUNDPromotion not found
PROMOTION_REQUIREDHttpStatus.CONFLICTPromotion is required
CONSUMER_METADATA_NOT_FOUNDHttpStatus.NOT_FOUNDConsumer Metadata not found
CONSUMER_METADATA_REQUIREDHttpStatus.CONFLICTConsumer Metadata required
CONSUMER_METADATA_MAX_ELEMENTSHttpStatus.CONFLICTConsumer Metadata items limit exceeded
CONSUMER_METADATA_KEY_MAX_LENGTHHttpStatus.CONFLICTConsumer Metadata key length exceeded
CONSUMER_METADATA_VALUE_MAX_LENGTHHttpStatus.CONFLICTConsumer Metadata value length exceeded
CLIENT_DATA_INVALID_POSTAL_CODEHttpStatus.CONFLICTClient data invalid Postal Code
PURCHASE_NOT_TOTALLY_PAIDHttpStatus.CONFLICTPurchase has not been totally paid